One promise, two immediate actions.
The opening combines the three-trade offer with the company fleet, live answering, a service action, and a direct phone path.


Independent concept redesign / HVAC
A full-site concept for a Miami-Dade home-service company, connecting urgent calls, air conditioning, plumbing, electrical work, financing, and local coverage in one direct customer journey.

The opportunity
The public site already presents air conditioning, duct cleaning, plumbing, and electrical service across Miami-Dade, alongside 24/7 answering, financing, and local service-area information. The concept reorganizes those public facts around the decisions a homeowner makes before calling—without claiming access to private analytics or conversion data.
The journey we designed
Live answering, phone access, and scheduling stay visible before a homeowner has to search.
Question answered
“Can someone help now?”
Cooling, plumbing, and electrical work separate into distinct paths under one service company.
Question answered
“Do they handle this?”
Each trade gets its own visual emphasis while the shared navigation keeps the wider home-service offer connected.
Question answered
“Can one team cover the whole home?”
The careers route turns the company fleet and working culture into a direct recruitment story.
Question answered
“Who is behind the work?”
Screen by screen
Each chapter pairs a different public page with its proposed redesign. The sequence moves from the company homepage into plumbing, electrical, and careers instead of repeating one service template.
The opening combines the three-trade offer with the company fleet, live answering, a service action, and a direct phone path.


The plumbing route replaces a generic fleet-led opening with a working service image, a trade-specific promise, and immediate call or visit paths.


The electrical route moves away from the shared fleet banner into a darker, more focused opening built around residential panel work and direct service actions.


The careers route replaces a general hiring page with a direct promise about stocked trucks, real dispatch support, training, and year-round work.

